Quality assessment of vocational school libraries using the WebQual 4.0 technique
Berkala Ilmu Perpustakaan dan Informasi
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Title |
Quality assessment of vocational school libraries using the WebQual 4.0 technique
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Creator |
Raharja, Setya
Fadhli, Rahmat Bustari, Meilina Wijaya, Widia Murni |
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Subject |
library website
website quality WebQual analysis school library |
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Description |
Introduction. The purpose of this study is to assess the quality of the vocational school library websites and to determine the factors that influence the websites’ quality. Data Collection Methods. This paper used a quantitative method with a population of vocational high school students in Yogyakarta. A questionnaire was used to collect data from 357 students from three schools. Data Analysis. WebQual Index (WQI) and Importance Performance Analysis (IPA) data analysis approaches were used. Results and Discussion. This study discovered a WQI score of 0.87 on the library website of SMKN 1 Bantul, 0.85 on the library website of SMKN 1 Godean, and 0.81 on the library website of SMKN 2 Yogyakarta. According to user views, the quality of the library website of SMKN 1 Bantul is high. The result showed that users considered six factors, these were positive website experience, reliable information offered by the website, personal data security, personalization features, ease of communication with the website manager, and website manager information. Conclusion. In general, the quality of the Yogyakarta vocational high school library website is good in three areas: usability, information quality, and interaction service quality. |
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Publisher |
Perpustakaan Universitas Gadjah Mada
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Date |
2022-12-01
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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Format |
application/pdf
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Identifier |
https://jurnal.ugm.ac.id/v3/BIP/article/view/4952
10.22146/bip.v18i2.4952 |
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Source |
Berkala Ilmu Perpustakaan dan Informasi; Vol 18 No 2 (2022): December; 219-231
2477-0361 1693-7740 10.22146/bip.v18i2 |
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Language |
eng
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Relation |
https://jurnal.ugm.ac.id/v3/BIP/article/view/4952/2099
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Rights |
Copyright (c) 2022 Berkala Ilmu Perpustakaan dan Informasi
https://creativecommons.org/licenses/by-sa/4.0 |
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