Record Details

Quality assessment of vocational school libraries using the WebQual 4.0 technique

Berkala Ilmu Perpustakaan dan Informasi

View Archive Info
 
 
Field Value
 
Title Quality assessment of vocational school libraries using the WebQual 4.0 technique
 
Creator Raharja, Setya
Fadhli, Rahmat
Bustari, Meilina
Wijaya, Widia Murni
 
Subject library website
website quality
WebQual analysis
school library
 
Description Introduction. The purpose of this study is to assess the quality of the vocational school library websites and to determine the factors that influence the websites’ quality.
Data Collection Methods. This paper used a quantitative method with a population of vocational high school students in Yogyakarta. A questionnaire was used to collect data from 357 students from three schools.
Data Analysis. WebQual Index (WQI) and Importance Performance Analysis (IPA) data analysis approaches were used.
Results and Discussion. This study discovered a WQI score of 0.87 on the library website of SMKN 1 Bantul, 0.85 on the library website of SMKN 1 Godean, and 0.81 on the library website of SMKN 2 Yogyakarta. According to user views, the quality of the library website of SMKN 1 Bantul is high. The result showed that users considered six factors, these were positive website experience, reliable information offered by the website, personal data security, personalization features, ease of communication with the website manager, and website manager information.
Conclusion. In general, the quality of the Yogyakarta vocational high school library website is good in three areas: usability, information quality, and interaction service quality.
 
Publisher Perpustakaan Universitas Gadjah Mada
 
Date 2022-12-01
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://jurnal.ugm.ac.id/v3/BIP/article/view/4952
10.22146/bip.v18i2.4952
 
Source Berkala Ilmu Perpustakaan dan Informasi; Vol 18 No 2 (2022): December; 219-231
2477-0361
1693-7740
10.22146/bip.v18i2
 
Language eng
 
Relation https://jurnal.ugm.ac.id/v3/BIP/article/view/4952/2099
 
Rights Copyright (c) 2022 Berkala Ilmu Perpustakaan dan Informasi
https://creativecommons.org/licenses/by-sa/4.0
 


www.freevisitorcounters.com