Record Details

Perpustakaan Sebagai Pilar Merdeka Belajar-Kampus Merdeka: Telaah Kepuasan Pengguna Perpustakaan Perguruan Tinggi Dengan Structural Equation Modelling

LIBRARIA : Jurnal Perpustakaan

View Archive Info
 
 
Field Value
 
Title Perpustakaan Sebagai Pilar Merdeka Belajar-Kampus Merdeka: Telaah Kepuasan Pengguna Perpustakaan Perguruan Tinggi Dengan Structural Equation Modelling
 
Creator Arifin, Muhammad
Winarti, Winarti
Nasution, Muhammad Irfan
Fadhillah, Lola
Irada, Cut Yuli
Al Amin, Muhammad
Khairani, Suci
 
Description This study examines the impact of university library performance, service quality, and leadership support on user satisfaction at the Muhammadiyah University of North Sumatra. This study employs a sample of 380 students from nine faculties with data analysis techniques using SmartPLS. The study results prove that library performance, service quality, and leadership support significantly influence library user satisfaction. Service quality is an essential predictor of library user satisfaction. The leadership support becomes a quasi-moderation that strengthens library performance, service quality, and library user satisfaction. Consequently, users are satisfied with the services provided by the UMSU library and will help decision-makers to provide more support for library management in the future. The authenticity of this study provides knowledge about UMSU library's strategies in comprehensively using library performance indicators and service quality to increase user satisfaction and support the implementation of MBKM.
 
Publisher UPT. Perpustakaan Institut Agama Islam Negeri (IAIN) Kudus
 
Contributor —
 
Date 2023-01-03
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://journal.iainkudus.ac.id/index.php/Libraria/article/view/16702
10.21043/libraria.v10i2.16702
 
Source LIBRARIA: Jurnal Perpustakaan; Vol 10, No 2 (2022): LIBRARIA; 167-204
LIBRARIA; Vol 10, No 2 (2022): LIBRARIA; 167-204
2477-5320
2355-0341
10.21043/libraria.v10i2
 
Language eng
 
Relation https://journal.iainkudus.ac.id/index.php/Libraria/article/view/16702/pdf_1
 
Rights Copyright (c) 2023 LIBRARIA: Jurnal Perpustakaan
 


www.freevisitorcounters.com