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Pelayanan Referensi Era Milenial di Perpustakaan Perguruan Tinggi: Perspektif Perubahan Sosial Pengguna Perpustakaan

Jurnal Pustaka Ilmiah

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Title Pelayanan Referensi Era Milenial di Perpustakaan Perguruan Tinggi: Perspektif Perubahan Sosial Pengguna Perpustakaan
 
Creator Mardiyanto, Verry
Syafrizal, Reza
 
Subject university library; reference; library services; innovation; user change type
 
Description This study describes contemporary reference services in college libraries with a written perspective on social changes that exist in millennial users or users today. This study also explains the current innovation of reference services in the sample library samples discussed. Examples of library reference services discussed are retrieving information on library pages at IPB, UPI and UNAIR libraries. The research method used is a qualitative research method with a descriptive approach by online observation by taking information on the library website page. The analysis was carried out using online observation on the library website which focuses on observation in the context of reference services. Furthermore, a comparison with social theory is carried out on three types of radical social change in the literature on young users of the digital era. The results in this paper are that these three types of changes can be used as a contextual analysis of the scope of young users or millennial users in determining policies on innovation implemented in library reference services. Information technology innovation by making reference service applications that run on desktop and mobile is one of the current innovations that are right on target and in accordance with current library users. This is evidenced by the increasing number of library service applications so that libraries can innovate in collaboration with mobile or desktop reference services.
 
Publisher Central Library of Universitas Sebelas Maret
 
Contributor —
 
Date 2021-06-27
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://jurnal.uns.ac.id/jurnalpustakailmiah/article/view/50635
10.20961/jpi.v7i1.50635
 
Source Jurnal Pustaka Ilmiah; Vol 7, No 1 (2021): Jurnal Pustaka Ilmiah; 1-10
Jurnal Pustaka Ilmiah; Vol 7, No 1 (2021): Jurnal Pustaka Ilmiah; 1-10
2685-8363
2477-2070
10.20961/jpi.v7i1
 
Language ind
 
Relation https://jurnal.uns.ac.id/jurnalpustakailmiah/article/view/50635/33059
 
Rights Copyright (c) 2021 Jurnal Pustaka Ilmiah
https://creativecommons.org/licenses/by-nc-sa/4.0/
 


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