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ANALISIS PENGARUH PEMASARAN DARI MULUT KE MULUT TERHADAP KEPUTUSAN BERKUNJUNG PEMUSTAKA DI PERPUSTAKAAN UMUM KABUPATEN BEKASI

Jurnal Pustaka Budaya

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Title ANALISIS PENGARUH PEMASARAN DARI MULUT KE MULUT TERHADAP KEPUTUSAN BERKUNJUNG PEMUSTAKA DI PERPUSTAKAAN UMUM KABUPATEN BEKASI
 
Creator Gumelar, Apryan Fajar
Komariah, Neneng
Kurniasih, Nuning
 
Subject Library Marketing
Word of Mouth Marketing
Visiting Decision
 
Description This research aims to determine the effect of word of mouth marketing with indicators of discussing, recommending and encouraging the decision to visit users. This research used correlational method with quantitative approach because it aims to find out the relationship between the two research variables. Research data obtained through interviews, questionnaires and literature study. The population in this research amounted to 2,359 people, and the sample amounted to 96 people. The sampling technique used was non-probability sampling with incidental sampling method. The results showed that the discussing indicator had an influence on the visiting decision with a correlation coefficient of 0.500, the recommending indicator had an influence on the visiting decision with a correlation coefficient of 0.497, the encouraging indicator had an influence on the visiting decision with a correlation coefficient of 0.573 and word of mouth marketing had an influence on the visiting decision users with  correlation coefficient of 0.530 with a fairly strong relationship level. The conclusion is word of mouth marketing affects the decision to visit users at Bekasi Regency Public Library.
 
Publisher Universitas Lancang Kuning
 
Date 2023-01-04
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://journal.unilak.ac.id/index.php/pb/article/view/10394
10.31849/pb.v10i1.10394
 
Source Jurnal Pustaka Budaya; Vol. 10 No. 1 (2023); 1-9
2442-7799
2355-1186
10.31849/pb.v10i1
 
Language eng
 
Relation https://journal.unilak.ac.id/index.php/pb/article/view/10394/4617
 
Rights Copyright (c) 2023 Author and Journal
http://creativecommons.org/licenses/by-nc-nd/4.0
 


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