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ANALISIS PENGARUH FAKTOR BAURAN PEMASARAN TERHADAP PERTIMBANGAN NASABAH DALAM MEMILIH BANK SYARIAH DI KOTA MEDAN

Wacana Journal of Social and Humanity Studies

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Title ANALISIS PENGARUH FAKTOR BAURAN PEMASARAN TERHADAP PERTIMBANGAN NASABAH DALAM MEMILIH BANK SYARIAH DI KOTA MEDAN
 
Creator Yulianto K, Firman -
Yuniarinto, Agung -
-, Surachman -
 
Description ABSTRACT   The expansion of syari’ah bank in Indonesia recently can be concluded to have a significant development, it also take a large number of attention from the Indonesian goverment though Indonesian central Bank, Bank Indonesia in monitoring the development of syari’ah bank industry. Consumers behaviour toward syari’ah bank, which is shown by a variety respon. Consumer consideration in choosing syariah bank, has become a very interesting topics to be discuss in knowing the information on how far does Indonesian people interest with syari’ah bank and what kind of factors can affect  the community to deal with syari’ah bank by being the customer of syariah bank. One of the factors is marketing mix strategy which the company, syari’ah bank, has formulated. The purpose of this research is to analize the effect of marketing mix, which are product, price, promotion, place, people, process, and physical evidence, towards customer consideration in choosing syariah bank. And also to inform which the most dominant factor from the all seven factors to be consider by customer. The field research is the city, Medan, with population all of Medan’s syariah bank  individual customer, through, Bank Syariah Mandiri, Medan Branch Office; Bank Muamalat Indonesia, Medan Branch Office; BNI Syariah, Medan Branch Office, using purposive sampling method, with 100 number of respondents in finishing the survey. Hypothesis examination involves mutiple regression analysis. Result indicates only three of seven marketing mix factors, which are product, place, and people has significantly affect customer consideration in choosing syariah bank in Medan. The other four factors, price, promotion, process, and physical evidence does not significantly affect customer consideration. The one factor gives the most dominant consideration is the product.   Keywords: marketing mix factors, customer consideration
 
Publisher Pascasarjana Universitas Brawijaya
 
Contributor
 
Date 2012-05-16
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://wacana.ub.ac.id/index.php/wacana/article/view/219
 
Source Wacana Journal of Social and Humanity Studies; Vol 13, No 4 (2010); pp.537-551
2338-1884
1411-0199
 
Language eng
 
Relation https://wacana.ub.ac.id/index.php/wacana/article/view/219/193
 


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