Record Details

Student Satisfaction Index in Midwifery Study Program of Faculty of Medicine Universitas Brawijaya

Wacana Journal of Social and Humanity Studies

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Title Student Satisfaction Index in Midwifery Study Program of Faculty of Medicine Universitas Brawijaya
 
Creator Titissari, Kanthi
Supriyono, Bambang
Hayat, Ainul
 
Subject satisfaction index; service; students; midwifery
 
Description Students satisfaction index was the purpose of research and to measure the satisfaction index on the service of Bachelor in Midwifery Study Program, researcher engaged students for respondents. This study was conducted quantitatively employing the survey method. The subjects of this study included 65 active students of the Bachelor in Midwifery Study Program, class of 2016, 2017, 2018. The aspects reviewed to determine student satisfaction on the service of the Bachelor in Midwifery Study Program were based on five satisfaction index dimensions (tangibles, reliability, responsiveness, assurance, empathy). This results indicated, that the student satisfaction index on the service of the department, with regard to the aforementioned 5 dimensions, identified as “quite satisfied”. The service provided to the students was concluded as "good".
 
Publisher Pascasarjana Universitas Brawijaya
 
Contributor
 
Date 2020-02-12
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://wacana.ub.ac.id/index.php/wacana/article/view/747
 
Source Wacana Journal of Social and Humanity Studies; Vol 23, No 1 (2020)
2338-1884
1411-0199
 
Language eng
 
Relation https://wacana.ub.ac.id/index.php/wacana/article/view/747/482
 
Rights Copyright (c) 2020 WACANA, Jurnal Sosial dan Humaniora
 


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