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Manajemen Perpustakaan Universitas Bengkulu Untuk Meningkatkan Pelayanan Sosial Terhadap Pemustaka Melalui Analisis Diagram Ishikawa

Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi

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ISSN 2580-3662
2580-3654
 
Authentication Code dc
 
Title Statement Manajemen Perpustakaan Universitas Bengkulu Untuk Meningkatkan Pelayanan Sosial Terhadap Pemustaka Melalui Analisis Diagram Ishikawa
 
Added Entry - Uncontrolled Name Chalik, Alex Abdu
Osira, Yessilia
Universitas Bengkulu
Universitas Bengkulu
http://orcid.org/0000-0001-7852-9359
 
Uncontrolled Index Term Array
 
Summary, etc. The purpose of this study is to get an overview and explanation of the various weaknesses of Bengkulu University Library management to improve social services to users by using Ishikawa diagram analysis consisting of Manpower/People, Materials, Methods/Processes, Machines/Equipment, Measurement/Minutes and Market/ User. This research method uses a qualitative descriptive method using a qualitative approach. Data were collected through in-depth interview techniques, observation, and documentation studies as well as Focus Group Discussion. The results of the study found that there were still many weaknesses in the administration, processing, circulation services and information technology. This weakness is related to human resources, materials and equipment, machinery/equipment, funds, and time and market (users). The problem that becomes this weakness is the lack of policy from the leadership to place quality human resources in the Bengkulu University Library UPT and provide opportunities for librarians and librarians to take part in internships and various training/workshops related to literature and the lack of budget allocations to repair and improve the quality of human resources, materials/equipment, machines/equipment, and other facilities and infrastructure that are damaged and not in accordance with the times
 
Publication, Distribution, Etc. Institut Agama Islam Negeri (IAIN) Curup
 
Electronic Location and Access application/pdf
http://journal.iaincurup.ac.id/index.php/TI/article/view/2170
 
Data Source Entry Tik Ilmeu : Jurnal Ilmu Perpustakaan dan Informasi; Vol 5, No 2 (2021)
 
Language Note eng
 
Nonspecific Relationship Entry http://journal.iaincurup.ac.id/index.php/TI/article/download/2170/12742
 
Terms Governing Use and Reproduction Note Copyright (c) 2021 Alex Abdu Chalik, Yessilia Osira
 


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