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The Telegram notification system for improving library services Universitas Negeri Semarang

Jurnal Kajian Informasi dan Perpustakaan

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Title The Telegram notification system for improving library services Universitas Negeri Semarang
 
Creator Budiman, Kholiq
Adi, Mahargjo Hapsoro
Munawar, Akhmad
Purwinarko, Aji
 
Subject Senayan Library Management System; Library automation system; Library notification system
 
Description The pandemic period limits every activity, including library services, causing the communication distance between users and librarians to widen. Users often forgetting to return books, so the fines accumulated, and often forget and lose borrowed books. The communication distance between librarians and library users can be narrowed through an automatic reminder system to remind users of important information regarding fines, services, and others. This study aimed to know the Telegram notification system for improving library services. Universitas Negeri Semarang also supports the use of Telegram as a notification system. This study applied the Research and Development (RnD) method in The Senayan Library Management System (SLiMS) development, supported by an integration method using Middleware Integration. The use of the paired t-test in this study showed that this reminder mechanism successfully informed library members of the time limit for borrowing books and late fees. A significant relationship exists between before and after the installation of Telegram as a useful reminder system to avoid the accumulation of fines by customers. This reminder system was also beneficial to avoid users accumulating fines, it can be seen that the number of users who are late in returning books is decreasing as the notification system is implemented. Good communication between librarians and customers through an information system intermediary improves user service.
 
Publisher Universitas Padjadjaran
 
Contributor —
 
Date 2022-06-30
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://jurnal.unpad.ac.id/jkip/article/view/35533
10.24198/jkip.v10i1.35533
 
Source Jurnal Kajian Informasi & Perpustakaan; Vol 10, No 1 (2022): Accredited by Ministry of Research, Technology and Higher Education of the Republic of Indonesia SK No. 23/E/KPT/2019; 75-88
Jurnal Kajian Informasi dan Perpustakaan; Vol 10, No 1 (2022): Accredited by Ministry of Research, Technology and Higher Education of the Republic of Indonesia SK No. 23/E/KPT/2019; 75-88
2540-9239
2303-2677
10.24198/jkip.v10i1
 
Language eng
 
Relation http://jurnal.unpad.ac.id/jkip/article/view/35533/17747
http://jurnal.unpad.ac.id/jkip/article/downloadSuppFile/35533/8084
http://jurnal.unpad.ac.id/jkip/article/downloadSuppFile/35533/8085
 
Rights Copyright (c) 2022 Author(s)
https://creativecommons.org/licenses/by-sa/4.0
 


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