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FUNGSI HUMAS DALAM MENINGKATKAN KUALITAS PELAYANAN KESEHATAN PADA RUMAH SAKIT UMUM DAERAH KOTA KENDARI

Jurnal Ilmu Komunikasi UHO : Jurnal Penelitian Kajian Ilmu Komunikasi dan Informasi

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Title FUNGSI HUMAS DALAM MENINGKATKAN KUALITAS PELAYANAN KESEHATAN PADA RUMAH SAKIT UMUM DAERAH KOTA KENDARI
 
Creator Sartin, Sartin
 
Description ABSTRACT The purpose of this study was to determine and describe the function of public relations in improving the quality of health care at the Regional General Hospital (RGH) Kendari City. This study used a qualitative descriptive approach and data collection techniques are used interview, observation and document. Data analysis was performed based on primary and secondary data that during the study. The results showed that the function of public relations in improving the quality of health services at the RGH Kendari City, namely: (1) support the activities of the management and the achievement of objectives, supporting the activities of the Regional General Hospital  Kendari City began planning, organizing, implementation and evaluation of the work, (2) creating a two-way communication to the public through the delivery of information or policies important related health services in hospitals and distribute back information from the public to the management RGH Kendari City, (3) serve the public and provide information management, namely PR disseminate needed information public and giving information to leaders in connection with health services in hospitals in the public interest, and (4) fostering a harmonious relationship that PR RGH of Kendari always maintained a public relations internally which is doing a good relationship with the users of health services and fostering good relationships with the users of the service externally as one effort improve the quality of health care at the RGH Kendari City. Keywords: Function, Public Relations, Quality. Care and Health
 
Publisher Laboratorium Ilmu Komunikasi, Fakultas Ilmu Sosial dan Ilmu Politik (FISIP) Universitas Ha
 
Contributor —
 
Date 2016-07-19
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/vnd.openxmlformats-officedocument.wordprocessingml.document
 
Identifier http://ojs.uho.ac.id/index.php/KOMUNIKASI/article/view/1198
10.52423/jikuho.v1i1.1198
 
Source Jurnal Ilmu Komunikasi UHO : Jurnal Penelitian Kajian Ilmu Komunikasi dan Informasi; Vol 1, No 1 (2016)
2527-9173
10.52423/jikuho.v1i1
 
Language eng
 
Relation http://ojs.uho.ac.id/index.php/KOMUNIKASI/article/view/1198/847
 


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