Record Details


Field	Value

ISSN	2503-0868 2087-6017

Authentication Code	dc

Title Statement	KOMUNIKASI INTERPERSONAL PUSTAKAWAN BAGIAN LAYANAN SIRKULASI PERPUSTAKAAN UMUM KOTA DEPOK

Added Entry - Uncontrolled Name	Galih, Hadyan Aldio Fauziah, Kiki Universitas Indonesia Universitas Indonesia

Uncontrolled Index Term	Circulation service; depok public library; interpersonal communication; librarian

Summary, etc.	This study discusses the interpersonal communication between librarians in the circulation service unit of Depok Public Library. The purpose of this research is to identify the quality of interpersonal communication between librarians in the circulation services unit. This research used qualitative approach with case study method. The results of this study indicate that the interpersonal communication between librarians in Depok Public Library when serving the library users was done properly and in a good manner, in general. However, research findings also indicate that the librarians tended to show a rather superior attitude toward the users. Such attitude made the librarians look less proactive and sympathetic when serving the users.

Publication, Distribution, Etc.	Fakultas Ilmu Pengetahuan Budaya

Electronic Location and Access	application/pdf http://paradigma.ui.ac.id/index.php/paradigma/article/view/223

Data Source Entry	Paradigma: Jurnal Kajian Budaya; Vol 9, No 1 (2019)

Language Note	eng

Terms Governing Use and Reproduction Note	Copyright (c) 2019 Paradigma, Jurnal Kajian Budaya

Indonesia Open Access LIS Journal index