Record Details

Pengaruh Layanan Perpustakaan Terhadap KKepuasan Pemustaka di Perpustakaan Universitas Negeri Padang

Ilmu Informasi Perpustakaan dan Kearsipan

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Title Pengaruh Layanan Perpustakaan Terhadap KKepuasan Pemustaka di Perpustakaan Universitas Negeri Padang
 
Creator Zaharani, Reihan
Primadesi, Yona
 
Subject

 
Description This article discusses the influence of library services to the satisfaction of the visitors at the Library of the State University of Padang. This study aims to determine the effect of library services to the satisfaction of the visitors at the Library of the State University Padang. Data collected through questionnaires and observation.  Based on analyzing the data, it was concluded the following matters: (1) services in the Library of the State University of Padang less satisfactory, because it appears that the existing services at the Library of the State University of Padang not provide optimal service; (2) State University of Padang library atmosphere is quite comfortable for the visitors; (3) State University of Padang less librarian guiding the visitors during a visit to the library; (4) Library, State University of Padang quite a positive impact on the visitors. Keywords: influence; service; satisfaction; user library
 
Publisher Program Studi Informasi, Perpustakaan, dan Kearsipan , Jurusan Bahasa dan Sastra Indonesia
 
Contributor
 
Date 2014-09-28
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://ejournal.unp.ac.id/index.php/iipk/article/view/5719
10.24036/5719-0934
 
Source Ilmu Informasi Perpustakaan dan Kearsipan; Vol 3, No 1 (2014): Seri B; 152-158
2302-3511
 
Language eng
 
Relation http://ejournal.unp.ac.id/index.php/iipk/article/view/5719/4482
 


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