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Evaluasi Layanan Referensi di Badan Perpustakaan dan Kearsipan Provinsi Sumatera Barat

Ilmu Informasi Perpustakaan dan Kearsipan

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Title Evaluasi Layanan Referensi di Badan Perpustakaan dan Kearsipan Provinsi Sumatera Barat
 
Creator Husna, Hanisatul
Rahmah, Elva
 
Subject —
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Description The purpose of writing this article is to describe: 1) evaluation of reference services; (2) determine the obstacles encountered in implementing the evaluation of reference services; and (3) determine the efforts to overcome obstacles encountered in the evaluation of reference services at Badan Perpustakaan dan Kearsipan Provinsi Sumatera Barat. Data collected by observation and interviews with librarians and user library in Badan Perpustakaan dan Kearsipan Provinsi Sumatera Barat. Data analysis was done descriptive. Based on the results of the research, concluded as follows: (1) evaluation conducted by the reference services of Library and Archives routine yet, so there are still shortcomings in service; (2) there are still obstacles encountered in implementing the evaluation of reference services, so that the service provided is not maximized; and (3) efforts to be made by Badan Perpustakaan dan Kearsipan Provinsi Sumatera Barat in overcoming these obstacles. Keywords: Evaluation, services and references
 
Publisher Program Studi Informasi, Perpustakaan, dan Kearsipan , Jurusan Bahasa dan Sastra Indonesia
 
Contributor —
 
Date 2015-09-05
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier http://ejournal.unp.ac.id/index.php/iipk/article/view/6172
10.24036/6172-0934
 
Source Ilmu Informasi Perpustakaan dan Kearsipan; Vol 4, No 1 (2015): Seri D; 289 - 296
2302-3511
 
Language eng
 
Relation http://ejournal.unp.ac.id/index.php/iipk/article/view/6172/4796
 
Rights Copyright (c) 2016 Ilmu Informasi Perpustakaan dan Kearsipan
 


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