Record Details

Rekonstruksi Peran Perpustakaan dan Intervensi Pustakawan kepada Pemustaka

Jurnal Pustakawan Indonesia

View Archive Info
 
 
Field Value
 
Title Rekonstruksi Peran Perpustakaan dan Intervensi Pustakawan kepada Pemustaka
 
Creator Rahman Saleh, Abdul
 
Subject Changes in library services; Kuhlthau mediation; information search process
Perubahan layanan perpustakaan; mediasi Kuhlthau; proses pencarian informasi
 
Description Pendahuluan. Dalam era teknologi informasi yang kemudian melahirkan teknologi disruptive perpustakaan menghadapi tantangan yang sangat berat. Banyak unit-unit usaha yang akhirnya gulung tikar atau setidaknya mengurangi karyawannya akibat teknologi disruptive ini. Sebagian pekerjaan mereka sudah digantikan oleh mesin atau robot. Perpustakaan harus “menciptakan” layanan-layanan baru agar tidak termakan oleh teknologi ini. Sebagian kerja perpustakaan sudah diambil alih oleh mesin, seperti transaksi peminjaman bahan perpustakaan pada perpustakaan konvensional dan bahkan perpustakaan digital saat ini sudah mulai beroperasi. Dengan perpustakaan digital maka pemustaka memang tidak perlu lagi mendatangi secara fisik perpustakaan sebab semua layanannya sudah dapat dilakukan melalui gawai. Kajian ini merupakan kajian literatur yang membahas tingkatan layanan atau mediasi menurut Kuhlthau untuk pemenuhan kebutuhan informasi pemustaka
Metode dan Pengumpulan Data. Literatur dikumpulkan dari akses ke internet dan koleksi cetak perpustakaan.
Analisis Data. Dari literatur yang dikumpulkan dibuatkan catatan poin penting yang kemudian dianalisis secara deskriptif.
Hasil dan Pembahasan. Kuhlthau memperkenalkan layanan informasi yang disebutnya sebagai intervensi kepada pemustaka. Menurut Kuhlthau ada dua layanan perpustakaan dasar di mana pustakawan profesional terlibat dalam intervensi tersebut yaitu referensi dan instruksi bibliografi. Layanan referensi adalah mediasi kepada pemustaka untuk membantu lokasi dan penggunaan sumber dan informasi. Mediasi seperti ini bisa mediasi sederhana, tetapi juga bisa mediasi yang panjang yang melibatkan proses pencarian informasi yang rumit dan sangat panjang. Konsep zona intervensi ditentukan oleh sifat masalah pemustaka dan tahapan proses pemustaka mengarah pada identifikasi tingkat mediasi dan pendidikan. Menurut Kuhlthau ada lima level mediasi yaitu: organizer (pengatur), locator (pencari lokasi), identifier (pengidentifikasi), advisor (penasihat), dan counselor (konselor). Jika pemustaka bisa bekerja sendiri dalam mencari informasi maka pustakawan tidak perlu melakukan intervensi untuk memediasi pemustaka tersebut. Namun jika pemustaka tidak mampu melakukan pencarian sendiri maka kehadiran pustakawan untuk mengintervensi yaitu memediasi pemustaka sangat diperlukan
Kesimpulan. Ada lima level mediasi menurut Kuhlthau yaitu: organizer (pengatur), locator (pencari lokasi), identifier (pengidentifikasi), advisor (penasihat), dan counselor (konselor).
Introduction. In the era of information technology that causes the emergence of disruptive technology, libraries face very formidable challenges. Many businesses have gone bankrupt or at least reduced their employees due to this disruptive technology. Many of their jobs have been replaced by machines or robots. Libraries must develop new services so as not to be affected by this technology. Some libraries work has been taken over by machines, such as circulation of library materials and even digital libraries are now starting to operate. The concept of an intervention zone is determined by the nature of the user's problem and the stages of the user process leading to the identification of mediation and education levels. According to Kuhlthau, there are five levels of mediation, namely: organizer, locator, identifier, advisor, and counselor. If the user can work alone in finding information, then the librarian does not need to intervene to mediate the user. With a digital library, users no longer need to physically visit the library because all services can be done through devices. This study is a literature review that discusses the level of service or mediation according to Kuhlthau to meet the information needs of users.
Methods and Data Collection. The literature was collected from the internet and the library's print collection.
Data analysis. From the collected literature, notes of important points were made which were then analyzed descriptively.
Results and Discussion. Kuhlthau introduced an information service that he called intervention to users. According to Kuhlthau, there are two basic library services in which professional librarians are involved in the intervention, namely bibliographic reference and instruction. Reference services are mediation to users to assist with the location and use of resources and information. This kind of mediation can be a simple mediation, but it can also be a lengthy mediation that involves a complex and very lengthy information search process. The concept of an intervention zone is determined by the nature of the user's problem and the stages of the user process leading to the identification of mediation and education levels. According to Kuhlthau, there are five levels of mediation, namely: organizer, locator, identifier, advisor, and counselor. If the user can work alone in finding information, then the librarian does not need to intervene to mediate the user. However, if the user is not able to do the search on his own, then the presence of the librarian to intervene, namely mediating the user is very necessary
Conclusion. According to Kuhlthau, there are five levels of mediation, namely: organizer, locator, identifier, advisor, and counselor
 
Publisher Perpustakaan IPB
 
Date 2021-06-20
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://journal.ipb.ac.id/index.php/jpi/article/view/37630
10.29244/jpi.20.1.10-21
 
Source Jurnal Pustakawan Indonesia; Vol. 20 No. 1 (2021): Jurnal Pustakawan Indonesia; 10-21
2686-1879
1410-5551
 
Language eng
 
Relation https://journal.ipb.ac.id/index.php/jpi/article/view/37630/22246
 
Rights Copyright (c) 2021 Jurnal Pustakawan Indonesia
 


www.freevisitorcounters.com