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Inovasi Layanan Perpustakaan Nasional RI Dalam Masa Pandemi Covid-19

Jurnal IPI (Ikatan Pustakawan Indonesia)

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Field Value
 
Title Inovasi Layanan Perpustakaan Nasional RI Dalam Masa Pandemi Covid-19
 
Creator Maryani, Yuli
Agustina, Septa
 
Subject National Library of Indonesia
Service Innovation
Covid-19
 
Description The Covid 19 pandemic has had a changing impact on public service institutions. So that many government agencies or institutions, include National Library of Indonesia, make various innovation to services for the community in Covid-19 pandemic. The purpose of this article is to determine innovations in the library service of the National Library of Indonesia during the Covid 19 pandemic. This article method uses descriptive-qualitative in the form of words / narratives. The data collection techniques used were participant observation through observation, open interviews and documentation of literature studies. During the Covid 19 pandemic, National Library of Indonesia did not lose their minds to provide information services to users, namely by making various innovations in the service sector. The innovations that have been made by the librarian of the National Library of Indonesia are virtual membership cards, direct interaction through live chat and online user guidance from various provinces. Being in a pandemic period builds creative power and has a positive impact on both librarians and visitors.
 
Publisher Ikatan Pustakawan Indonesia
 
Date 2021-09-21
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier https://jurnal.ipi.web.id/jurnalipi/article/view/118
 
Source Jurnal IPI (Ikatan Pustakawan Indonesia); Vol. 6 No. 2 (2021): September; 378-384
2621-4873
2355-8962
 
Language eng
 
Relation https://jurnal.ipi.web.id/jurnalipi/article/view/118/74
 
Rights Copyright (c) 2021 Jurnal IPI (Ikatan Pustakawan Indonesia)
http://creativecommons.org/licenses/by-sa/4.0
 


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