Record Details

PENGARUH PEMANFAATAN TEKNOLOGI INFORMASI, PERILAKU KINESIK DAN ARTEFAKTUAL, KOMPENSASI, DAN KEPERCAYAAN TERHADAP KEPUASAN PEMUSTAKA PERPUSTAKAAN NASIONAL RI

Jurnal IPI (Ikatan Pustakawan Indonesia)

View Archive Info
 
 
Field Value
 
Title PENGARUH PEMANFAATAN TEKNOLOGI INFORMASI, PERILAKU KINESIK DAN ARTEFAKTUAL, KOMPENSASI, DAN KEPERCAYAAN TERHADAP KEPUASAN PEMUSTAKA PERPUSTAKAAN NASIONAL RI
 
Creator Bondar, Adin
 
Subject Customers satisfaction
Use of information technology
Kinesics and artefactual behavior
Compensation
Trust
 
Description The purpose of this research is to determine the influence of the use of information technology, kinesics and artefactual behavior, compensation, trust towards customers sati4action. The research approach is quantitati e method with path analysis. Sampling technique is simple random sampling with a representative sample of 123 respondents.The result such as: first, the use of information technology, kinesics and artifactual behavior, compensatior, and trust has direct positive effect on customers satisfaction; second, the use of information technology, kinesics and artefactual behavior, and compensation, has direct positive effect on trust The implications of this research is to strengthen policies and role model in the improvement of libmry services as a vehicle for encouraging lifelor g education of reading habit society.
 
Publisher Ikatan Pustakawan Indonesia
 
Date 2018-05-18
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
 
Format application/pdf
 
Identifier https://jurnal.ipi.web.id/jurnalipi/article/view/26
10.1234/jurnal ipi.v2i2.26
 
Source Jurnal IPI (Ikatan Pustakawan Indonesia); Vol. 2 No. 2 (2015): September; 36-58
2621-4873
2355-8962
10.1234/jurnal ipi.v2i2
 
Language eng
 
Relation https://jurnal.ipi.web.id/jurnalipi/article/view/26/12
10.1234/jurnal ipi.v2i2.26.g12
 
Rights Copyright (c) 2015 Publisher
http://creativecommons.org/licenses/by-sa/4.0
 


www.freevisitorcounters.com