Psikologi layanan terhadap pemustaka dan kualitas layanan prima
IQRA`: Jurnal Ilmu Perpustakaan dan Informasi (e-Journal)
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Title |
Psikologi layanan terhadap pemustaka dan kualitas layanan prima
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Creator |
Hanum, Faridah
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Description |
This article discusses about service psychology of users and quality of service excellence. Service or user psychology is a science that studies human behavior in the process of interaction work in service centers, that is between customers/ users and officers/ employees. Keywords: psychology, service, users
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Publisher |
UIN Sumatera Utara
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Contributor |
—
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Date |
2017-07-07
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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Format |
application/pdf
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Identifier |
http://jurnal.uinsu.ac.id/index.php/iqra/article/view/796
10.30829/iqra.v11i01.796 |
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Source |
IQRA`: Jurnal Ilmu Perpustakaan dan Informasi (e-Journal); Vol 11, No 01 (2017); 101-113
2442-8175 1979-7737 |
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Language |
eng
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Relation |
http://jurnal.uinsu.ac.id/index.php/iqra/article/view/796/593
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Rights |
Copyright (c) 2017 IQRA': Jurnal Perpustakaan dan Informasi
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