MENINGKATKAN KUALITAS PELAYANAN PERPUSTAKAAN DENGAN PENDEKATAN BILINGUAL
LIBRARIA : Jurnal Perpustakaan
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Title |
MENINGKATKAN KUALITAS PELAYANAN PERPUSTAKAAN DENGAN PENDEKATAN BILINGUAL
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Creator |
Nuha, Ulin
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Subject |
library service; service quality; and bilingual approach
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Description |
This article is aimed to describe how to improve the quality of library service with the bilingual approach. Good library service is service done quickly, on time, correctly, and with fun. Library sevice quality is the hallmarks of the library services that are expected to fulfi ll the users’ need. Library service with the bilingual approach is library service that utilizes the usefulness of two languages, Indonesian and English, in all service activities in a balanced way.The steps to improve the quality of service are strategic planning, user-oriented service, humanresource recruitment, provision of funds, and commitment.
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Publisher |
UPT. Perpustakaan Institut Agama Islam Negeri (IAIN) Kudus
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Contributor |
—
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Date |
2016-06-27
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Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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Format |
application/pdf
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Identifier |
http://journal.stainkudus.ac.id/index.php/Libraria/article/view/1190
10.21043/libraria.v2i1.1190 |
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Source |
LIBRARIA: Jurnal Perpustakaan; Vol 2, No 1 (2014): LIBRARIA
LIBRARIA; Vol 2, No 1 (2014): LIBRARIA 2477-5320 2355-0341 10.21043/libraria.v2i1 |
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Language |
eng
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Relation |
http://journal.stainkudus.ac.id/index.php/Libraria/article/view/1190/1083
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Rights |
Copyright (c) 2016 LIBRARIA: Jurnal Perpustakaan
http://creativecommons.org/licenses/by-nc/4.0 |
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