Record Details

Kepuasan mahasiswa terhadap layanan sumberdaya Perpustakaan Universitas Sumatera Utara

Berkala Ilmu Perpustakaan dan Informasi

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Title Kepuasan mahasiswa terhadap layanan sumberdaya Perpustakaan Universitas Sumatera Utara
 
Creator Hasugian, Jonner
 
Subject Gratification sought; Gratification obtained; Information resources
 
Description Introduction. Socio-demographic factors, such as gender and age, may affect the use of information resources for library users. These factors are often used as the antecedent variables in examining the use of information resources in the library. The purpose of research was to determine the expected and obtained satisfaction of students using printed and electronic information sources at Universitas Sumatera Utara Library.Data Collection Method. This study used a quantitative approach by using questionnaires. The sample was taken by using Taro Yamane formula. Data Analysis. The data processing used Lisrel version 8.8, Chi-Square statistics, multivariate analysis of variance and path analysis. Results and Discussions. Among male and female students, there was  no significant difference in using of information resources and no significant discrepancy between expected and obtained satisfactions. The printed and electronic information resources were available at USU Library to satisfy both gender.Conclusions. Socio-demographic factors of gender has no significant effect in using printed and electronic information resources at USU Library. Future research should discuss other antecedent variables such as ethnicity.
 
Publisher UPT Perpustakaan Universitas Gadjah Mada
 
Contributor —
 
Date 2019-05-22
 
Type info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed Article
 
Format application/pdf
 
Identifier https://jurnal.ugm.ac.id/bip/article/view/39370
10.22146/bip.39370
 
Source Berkala Ilmu Perpustakaan dan Informasi; Vol 15, No 1 (2019): Juni; 34-47
2477-0361
1693-7740
 
Language eng
 
Relation https://jurnal.ugm.ac.id/bip/article/view/39370/24548
https://jurnal.ugm.ac.id/bip/article/downloadSuppFile/39370/7896
 
Rights Copyright (c) 2019 Berkala Ilmu Perpustakaan dan Informasi
http://creativecommons.org/licenses/by-sa/4.0
 


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