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Mengurangi Kecemasan Pemustaka Dalam Proses Penelusuran Informasi Melalui Layanan Virtual Referens di Perpustakaan Perguruan Tinggi
Berkala Ilmu Perpustakaan dan Informasi
View Archive Info| Field | Value | |
| Title |
Mengurangi Kecemasan Pemustaka Dalam Proses Penelusuran Informasi Melalui Layanan Virtual Referens di Perpustakaan Perguruan Tinggi
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| Creator |
Setiawan, Moh Very
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| Subject |
Virtual referens service; Information seeking anxiety; College library
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| Description |
Each individual has different capabilities in addressing the information needs they everyone has different disparities in finding and managing information sources. This is related to differences in ability and confidence of each person. This article aims to examine how virtual referens services are provided by college libraries that can help reduce the anxiety of information needs of the user. The study of this article is done descriptively qualitatively by reviewing some literature related to information tracking activities and forms of referens service that can be applied in the college library. The results of this article explain that, to help reduce the anxiety of information needs of the users in information search, including can be done by providing virtual referens service. The form of virtual reference service that can be done in the library of universities such as: research consultation services conducted by Singapore Management University library, live chat and provision of information in the form of a video conducted by University of Kentucky library, a research guide conducted by Harvard University library, ask librarian service, research assistant service and so on.
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| Publisher |
UPT Perpustakaan Universitas Gadjah Mada
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| Contributor |
Manajemen Informasi dan Perpustakaan, Sekolah Pascasarjana, Universitas Gadjah Mada
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| Date |
2017-12-12
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| Type |
info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
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| Format |
application/pdf
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| Identifier |
https://jurnal.ugm.ac.id/bip/article/view/27224
10.22146/bip.27224 |
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| Source |
Berkala Ilmu Perpustakaan dan Informasi; Vol 13, No 2 (2017): Desember; 178-190
2477-0361 1693-7740 |
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| Language |
eng
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| Relation |
https://jurnal.ugm.ac.id/bip/article/view/27224/18871
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| Rights |
Copyright (c) 2017 Berkala Ilmu Perpustakaan dan Informasi
http://creativecommons.org/licenses/by-sa/4.0 |
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